Learn /CRM/ Contact Management
Contact Management
Create new contacts or email them through Ganarpro, and they’ll be automatically saved in your Contact Management table. Additionally, any contact linked to a Deal—whether you create the Deal or add it to your Pipeline—will also be stored in your CRM.

The section above shows the extended view with activity details for each contact.
Number of Activities is automatically populated from all logged interactions within Ganarpro, or you can enter it manually.
Responses is a manual field—you’ll need to enter this value to calculate the response rate.
Response Rate is calculated by dividing Responses by the Number of Activities. This helps you measure how engaged or responsive a contact is, giving insight into their likelihood of replying in the future.
What It Does
The Action column includes three options: Edit, Delete, and the primary action—Send Email.
You’ll find one email template available, which you can customize to fit your style; however, the subject line is fixed and cannot be changed.
Contact Management also shows each contact’s response rate, helping you quickly assess whether it’s worth re-engaging with them—saving you time and effort.
Additional resources
Training
Selecting an email template
View all email templates that you can utilize